For family-led wealth managers
Your clients experience trust, discretion and exceptional personal accompaniment. That accompaniment should not end between meetings.
DONUM is a curated multisensory gesture for private banking – designed to carry the care of your firm beyond the meeting and into your clients' daily lives.
A lasting reminder of the care they experience, long after the meeting.
The Context
Conventional gifts lose their impact when your clients have seen everything.
In private banking, loyalty is rarely strengthened by one more gift. What matters is relevance, discretion and the sense that the relationship continues between meetings.
A meaningful gesture creates presence, not noise – carrying the relationship between meetings.
Designed for
Designed for firms where every relationship carries a promise – and every detail matters.
- Partners & Managing Directors
- Head of Client Relations & Senior Client Advisors
- Head of Private Banking & Head of Wealth Management
- Client relationships built on trust, long-term perspective and personal accompaniment
What DONUM is
Not a gift. A curated gesture from your firm – designed as a ritual.
At its sensory core is ARGANERO: a precise culinary finishing ritual, brought to life through a refined object, a story of origin and a considered moment of handover. It is conceived not as a one-time gift, but as an experience that can renew the memory of the relationship with every use.
Each edition brings together a tangible object, refined presentation, a story of origin, a sensory ritual and a thoughtfully designed handover – tailored to the character of your firm where appropriate.
Impact beyond the meeting
A gesture designed to return
Most gifts create a single moment. DONUM is designed to create many.
- A tangible object that remains in your clients' homes.
- A sensory ritual that reconnects clients with the memory of the relationship.
- Repeated moments of use that keep your firm present long between meetings.
The goal is not attention. The goal is presence – a quiet, recurring moment that brings the memory of the relationship back into your clients' daily lives.
Client moments
Moments when a considered gesture can mean more than another gift.
Mandate beginning & first meeting
A considered gesture at the first personal meeting after contract signing – designed to remain present long beyond the encounter.
Long-standing clients & recognition
Recognize clients with ten-, twenty- or twenty-five-year relationships with a gesture that reflects the value of continuity.
Significant mandate beginnings
A considered welcome for a wealthy client placing their trust in your firm for the first time.
Generational transitions
When wealth passes to the next generation – a moment that extends the relationship across decades.
Referrals & recommendations
A discreet gesture for a client who has recommended your firm – without overt branding.
Private occasions
Birthdays, retirements or personal milestones – when timing and care matter more than further explanation.
Process
Five steps. Discreet. Precise.
With minimal operational effort.
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01Define objective and relationship
Together we define the purpose of the gesture, the desired emotional outcome, the recipient profile and first personalization ideas.
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02Firm and occasion analysis
We analyse your firm, your culture, your clients, the occasion and the existing relationship. Every solution starts with context.
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03Develop the relationship concept
Several strategic directions are explored before the strongest is selected – across product, packaging, presentation and storytelling.
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04Production and realization
After written approval, DONUM produces every element according to the agreed concept. Regular updates keep the status transparent.
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05Relationship growth
After delivery we review client reactions, your feedback and future opportunities. The project ends, the relationship continues.
01Define objective and relationship
Together we define the purpose of the gesture, the desired emotional outcome, the recipient profile and first personalization ideas.
Origin
Crafted in the Austrian Alps.
Each edition is developed and crafted in Austria with meticulous attention to detail.
FAQ
Frequently asked questions
The timeline depends on the selected edition, quantity and level of personalization. With limited personalization, an initial delivery may be possible from approximately four weeks; highly customized projects can require several months. We confirm the final timeline after the initial consultation.
Minimum quantities depend on the selected edition and level of personalization. We define a suitable scope around the occasion and the number of clients you wish to include.
DONUM is designed to integrate discreetly into existing routines. We define storage, responsibility and handover together so that the additional effort for Client Relations and your team remains minimal.
Every edition is designed to feel like a considered gesture from your firm, not a marketing item. Restraint in branding is built into the concept.
Personalization can range from subtle integration of your firm's identity to individually developed editions. The appropriate scope depends on the occasion, client circle, quantity and timeline.
DONUM is neither a token gift nor product placement. It is a curated experience designed to extend the memory of the relationship into the client's daily life through a recurring sensory ritual.
Private consultation
Extend the client relationship beyond the meeting
Explore how DONUM can be integrated into selected client moments – from mandate beginnings and anniversaries to generational transitions and special occasions.
Request a private consultation
Confidential. No obligation.